Patients
Manage Pharmacists - Service Settings
Medadvisor for Pharmacy allows you to manage pharmacists (and authorised immunisers) all in one place. This section allows you to: Add new pharmacists (and authorised immunisers) Update details (including information for prescribing and secure ...
Musculoskeletal Pain
Medadvisor for Pharmacy allows you to record Musculoskeletal Pain services for the management of acute mild musculoskeletal pain. Please follow these steps: Select Patients in the menu Search for the patient, select from recently dispensed list OR ...
How to update your pharmacist profile to include HPII and HPIO details
In order to record and update various services, you will need to enter your HPII and HPIO details in your pharmacist / authorised immuniser profile. Please follow these steps: In the menu, select Patients Search for the patient or select from the ...
How to update a submitted Immunisation record (update AIR encounter)
This feature allows pharmacist immunisers to modify and correct an existing AIR record if it was submitted inaccurately e.g incorrect batch number or the wrong vaccine was selected. This feature modifies the AIR record only Please note: To update an ...
Merge patients
Medadvisor for Pharmacy allows you to merge duplicate patient profiles that may have been added manually or come from a patient booking on your customer booking website, in addition to the patient profile from dispense. Use the merge patient services ...
Patients - advanced search
Medadvisor for Pharmacy allows you to search for a patient with advanced search options. Please follow these steps: Select Patients in the menu Select the Advanced search checkbox OR select Alt + A on your keyboard to view the additional search ...
Service settings - Vaccine data pre-population
Medadvisor for Pharmacy service forms will pre-populate with data from the last completed form of the same type from the previously completed form. This includes disease, vaccine, site, dosage and batch details. Pre-populated data can be modified, as ...
Recording Services - Patient sign up during services
MedAdvisor for Pharmacy makes signing up patients to the app easy when recording a service. Please note: You will only see the Patient sign up selection for patients who are not signed up to the app At the bottom of most forms, you will be able to ...
Recording Services - Document History Consultation ID
When recording services in MedAdvisor for Pharmacy, all consultations will have a unique consultation ID which can be viewed in document history and reports. To view the consultation ID for a previously recorded service, please follow these steps: ...
How to record Skin Victoria - Impetigo services (VIC)
The Skin Victoria - Impetigo form allows trained pharmacists to record consultations and supply appropriate treatments. Please follow these steps: Select Patients in the menu Search for the patient by surname, first name, address, medicare number or ...
How to record Hormonal contraception services (VIC)
The purpose of the Hormonal Contraception Victoria form is to support the resupply of contraception to patients in Victoria. Please note: This form was formerly named Oral Contraception (VIC) Please follow these steps: Select Patients in the menu. ...
How to update an app patient's email address
Medadvisor for Pharmacy allows you to update a patient's email address in the app. IMPORTANT: You must confirm the patient's identity before updating an email address. If you are unsure or the patient can not confirm their identity, please direct the ...
How to record an Immunisation
Medadvisor for Pharmacy allows you to record immunisations. Please follow these steps: In the menu, select Patients Search for a patient or select from the recently dispensed list. Select Record Service View the Patient information (update in ...
Dose Administration Aid (DAA) - Reports and Claiming
Medadvisor for Pharmacy allows you to generate the following reports for Dose Administration Aid (DAA) services: Summary report Detailed report Signing Sheet Claim File IDAA claim file Please follow these steps: In the menu select Patients Select ...
Dose Administration Aid (DAA) - Generate a patient signing sheet
Medadvisor for Pharmacy allows you to generate a patient signing sheet for Dose Administration Aid services for patients. Please follow these steps: In the menu select Patients Search for the patient or select from the recently dispensed customers ...
Dose Administration Aid (DAA) - End current service
MedAdvisor for Pharmacy allows you to end active Dose Administration Aid services for patients. Please follow these steps: In the menu select Patients Search for the patient or select from the recently dispensed customers list and select Record ...
Dose Administration Aid (DAA) - Start Service
Medadvisor for Pharmacy allows you to initiate Dose Administration Aid services for patients. Please follow these steps: In the menu select Patients Search for the patient or select from the recently dispensed customers list and select Record Service ...
How to sign up a patient to Script Tracker
If you sign a patient up using the Script Tracker preference, they will not receive any notifications or reminders from MedAdvisor. This function is used when you would like customers to appear on reports (e.g compliance and Script Tracker reports) ...
How to schedule a manual SMS to be sent at a later date/time
Medadvisor for Pharmacy allows you to send a manual SMS to any SMS reminder patients or patients manually added to the system. You can schedule these manual messages to be sent at a later date/time. Please follow these steps: In the menu of ...
How to send a manual message to an app patient
Medadvisor for Pharmacy allows you to send a manual message to any app patients. Please follow these steps: In the menu of Medadvisor for Pharmacy select Patients Search for the patient or view the patient in the recently dispensed list Under User ...
How to delete an app patients account
Medadvisor for Pharmacy allows you to delete up to 10 patients per day instantly. Please note: More than 10 patient deletions will be flagged with our support team and will be processed within 1 business day. Please follow these steps: In the ...
Add Patient - How to Retrieve Patient from AIR (Australian Immunisation Register)
When manually adding a patient, you can retrieve their details from the Australian Immunisation Register (AIR). Please follow these steps: In the menu, select Patients Select Add patient in the top right-hand corner Select Retrieve patient from AIR ...
Notifications and referrals - Generate a PDF
Notifications and referrals MedAdvisor for Pharmacy allows you to generate a printable PDF notification or referral to GPs and other health practitioners via the Notifications and referrals section of selected service forms. The notifications and ...
Digital Signature set up - Certificate for Leave
Medadvisor for Pharmacy allows pharmacists to set up and use a digital signature when generating a Certificate for Leave for a patient. To set up your digital signature, please follow these steps: In the menu of Medadvisor for Pharmacy, select ...
How to email a patient their official Immunisation History Statement
When recording an immunisation via Medadvisor for Pharmacy, you may email a patient their official immunisation history statement. Please follow these steps: Select Patients in the menu Search for the patient or select from the recently dispensed ...
Immunisations - View a patients AIR record
When recording an immunisation service (including Flu and Covid vaccinations) in Medadvisor for Pharmacy software, you can view the following information from the Australian Immunisation Register (AIR): History Contraindications Alerts Natural ...
How to update your pharmacy's name (which appear in SMS Reminders) in MedAdvisor for Pharmacy
Please note - the following must be completed on the computer that has the Main version of MedAdvisor installed. It will not work on a Desktop. In the top left of the software it will show Main in brackets. On the Medadvisor for Pharmacy main ...
How to generate a Service Report for any pharmacy service
Medadvisor for Pharmacy allows you to generate a Service Report for any service recorded at your pharmacy. Please follow these steps: In the menu of Medadvisor for Pharmacy, select Patients Select the Reports dropdown and select Service Report Select ...
Patient Consult Module
MedAdvisor provides pharmacists with a patient consultation module to record any encounter with a patient that is not covered by other specific service forms. The module is integrated with FOXO secure messaging to provide a notification or referral ...
Skin Pilot Victoria - Mild Plaque Psoriasis
The purpose of the Skin Pilot - Mild Plaque Psoriasis form is to re-supply adult patients with certain schedule 4 topical corticosteroids for the treatment of acute exacerbations of mild plaque psoriasis (flare-up). Please follow these steps: Select ...
Skin Pilot Victoria - Herpes Zoster (Shingles)
The Skin Pilot Victoria - Herpes Zoster (Shingles) form is available for all Victorian pilot pharmacies. The purpose of the Skin Pilot - Herpes Zoster (Shingles) form is for pharmacist to supply an adult patient with certain scheduled medicines for ...
How to record Oral Contraception services (SA, TAS, WA)
The purpose of the Oral Contraception SA TAS WA form is to support the resupply of oral contraception to patients. Please follow these steps: Select Patients in the menu Search for the patient by surname, first name, address, medicare number or ...
Travel Health & Vaccination (VIC pilot)
The Travel Health & Vaccination form is available for all Victorian pilot pharmacies. This service allows pharmacists to recommend vaccinations and refer patients to their GP when appropriate. For a travel health or vaccine consultation, the pharmacy ...
How to complete an Interprofessional Collaboration / Referral form
Medadvisor for Pharmacy allows pharmacists to complete an Interprofessional Collaboration / Referral form for a patient. Please follow these steps: Select Patients in the menu. Search for the patient by surname, first name, address, medicare number ...
How to access service document history
To access document history for services, please follow these steps: Select Patients in the left-hand menu. Search for the patient by surname, first name, address, medicare number or date of birth OR select from the Recently dispensed customers list ...
Urinary Tract Infection (UTI) Service
MedAdvisor for Pharmacy allows pharmacists to complete an UTI consultation with a patient. This includes an initial service and a follow-up service form. Please follow these steps: Select Patients in the left-hand menu Search for the patient by ...
Administration of injection form
MedAdvisor for Pharmacy allows pharmacists to complete an Administration of injection consultation with a patient. Please follow these steps: Please note: Do not use this form for immunisations. Use the applicable immunisation form. Select Patients ...
Inhaler Technique - How to complete an Inhaler Technique service form
MedAdvisor for Pharmacy allows pharmacists to complete an Inhaler Technique consultation with a patient. Please follow these steps: Select Patients in the menu Search for the patient by surname, first name, address, medicare number or date of birth ...
MedAdherence - How to complete a MedAdherence service form
MedAdvisor for Pharmacy allows pharmacists to complete a MedAdherence consultation with a patient. Please follow these steps: Select Patients in the menu Search for the patient by surname, first name, address, medicare number or date of birth OR ...
Reports - Generating reports and claim files
Medadvisor for Pharmacy allows pharmacists to complete a view and download reports and claim files for various professional services completed in pharmacy. Please follow these steps: Select Patients in the menu Select the Reports drop down and click ...
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