How to delete an app patients account

How to delete an app patients account

Medadvisor for Pharmacy allows you to delete up to 10 patients per day instantly. 

Info
Please note: More than 10 patient deletions will be flagged with our support team and will be processed within 1 business day.

 

Please follow these steps: 

  • In the Medadvisor for Pharmacy menu, select Patients

Patients Menu.png

 

  • Search for the patient with an existing app account and select Search

Patients search.png

 

  • Select App under User Type

User type App.png

 

  • Select the Details tab in the patients profile

App Details.png

 

  • Select Delete Account

Delete account.png

 

  • Select the Reason for deleting the account select Confirm

Delete confirm reason.png

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