Notifications and referrals

MedAdvisor for Pharmacy allows you to generate a printable PDF notification or referral to GPs and other health practitioners via the Notifications and referrals section of selected service forms.

The notifications and referrals feature is available via: 

• Patient Consult module
• Full Scope of Practice (FSOP) forms

There are two types of communications - notifications and referrals.

1. A notification is a message with information regarding the consultation, that is sent to the patient’s regular GP after the patient has consented for that information to be shared.
2. A referral is a message which is sent when (because of the pharmacy consultation) the patient needs to be referred to a health practitioner after the patient has consented for that referral to be sent.

To send secure messages, please follow these steps: 

• In the forms' Notifications and referrals section, select the drop down under Who do you want to notify / refer to? 

• Select the type of communication and choose either Notify via PDF or Referral via PDF

• Select the Health Practitioner from the drop-down or select the plus icon (+) to manually enter their details in the Add health professional pop-up and select Add.

• The template for Subject and Body of the notification/referral will pre-populate. You can edit these fields as required. 

• Select Preview message to view the message with all fields (e.g Patient info) visible. 

• After reviewing / editing the message, select Generate PDF

• The PDF will appear in a pop-up window and can be downloaded or printed.