Applies to : MedAdvisor App
If the customer is seeing an invalid code when logging in, they may have been sent multiple codes so make sure they are clicking on the most recent link. If they are still unable to log in, you can resend the link by searching the patient name in PlusOne Manage Customers and selecting 'reset password'
If you have any further questions, please contact us on Support
We're always happy to help. Our support team is available Monday to Friday, 9AM–5PM (AEST).