MedAdvisor App
How to use the MedAdvisor App for patients and pharmacies. Including customer sign up, E-Scripts, Delivery and Pay in advance
Helping patients with the App
- MedAdvisor App - View repeats remaining and script expiry
- How to link your Loyalty Rewards program to the MedAdvisor app
- How to delete an NDSS product from the App
- How does a customer sign themselves up to the app using customer verification?
- What are the minimum password requirements for the MedAdvisor App
- MedAdvisor Mobile App Supported Devices
Promoting the app
Delivery and Pay in Advance
- How to update delivery details including price and terms and conditions
- How To Dismiss Failed Deliveries
- Add a custom item to an order
- Create and print a Run List for delivery drivers
- Manage Deliveries
- How do I process a manual delivery?
Processing orders
Managing customers
- How to delete a customer from MedAdvisor
- How to update customer details in MedAdvisor
- Why would a customer not be receiving reminders?
- Will information from non-MedAdvisor pharmacies be displayed on the customer's MedAdvisor app?
- How does MedAdvisor calculate days supply?
- Customer is seeing incorrect medication
Setting up your pharmacy
E-prescribing
- How to add an e- script token in PlusOne Manage Customers
- How to set up your Z Dispense Access Key in PlusOne for e-scripts
- How to scan an e-script token
- How to Print an e-script token
- How to send an e-script to dispense / MedView flow via PlusOne
- Viewing eScripts in Manage Customers
Sign-up Customers
- PlusOne Supporting Documents - Carer Mode
- Customer Verification Frequently Asked Questions
- Customer Verification - How to deny a new patient sign up in PlusOne
- Customer Verification - How to activate a new patient sign up in PlusOne
- How to generate an Activation Code
- Sign Up Customers training materials