The MedAdvisor app supports biometric login, allowing patients to unlock the app with their face or thumb print if these features are available on their device. App users can also set a PIN to access the app.
To set this up, app users can follow these steps:
- Login to the app
- Select Settings and Security
- Under the Device settings heading, select Manage PIN
- Enter a four-digit PIN number to access the app AND toggle Unlock with Face ID or Touch ID when available to on and select CONTINUE
This feature is only available on supported devices.
If you have any further questions, please contact us on Support
We're always happy to help. Our support team is available Monday to Friday, 9AM - 5PM (AEST).