The Manage Deliveries pop-up in PlusOne by MedAdvisor, allows you to access all pending and completed deliveries as well as launch a manual delivery.
For Manual Delivery information CLICK HERE
To launch the Manage Delivery pop-up follow these steps:
1. Select the Inbox of PlusOne by MedAdvisor and select Manage Deliveries
2. The PENDING tab will show you ALL deliveries that are yet to be processed. All deliveries are separated into delivery categories by transport method e.g Pharmacy Driver deliveries and AusPost deliveries.
Please note: Your default delivery option will appear first.
3. Select the Name of the customer to view the details of the delivery.
4. a) Click the Select All tick-box followed by Mark Selected Delivered to mark ALL items as delivered to move the orders in bulk to the Completed tab.
b) Select the tick-box on the individual order and select Mark delivered to move the order to the Completed tab.
5. Orders that are marked as 'delivered' will be seen in the COMPLETED Tab. To find an order select TODAY, YESTERDAY or search by date range and select SEARCH to filter. All deliveries are separated into delivery categories by transport method e.g Pharmacy Driver deliveries and AusPost deliveries.
Please note: Your default delivery option will appear first.
6. Select the Name of the customer to view the details of the completed delivery.
Manual delivery order details will show the following information.
7. After closing the order pop up, select Mark undelivered to return the order back to the PENDING tab, if required.
Please note: If you have more than 100 deliveries, you will need to refine your search.
If you have any further questions, please contact us on Support
We're always happy to help. Our support team is available Monday to Friday, 9AM–5PM (AEST).