Continued Dispensing - Queensland Community Pharmacy Scope of Practice Pilot

The Queensland Community Pharmacy Scope of Practice Pilot expands are pharmacists authorisation to supply a single standard quantity of Schedule 4 medicines, without a current prescription, where the medicine has been previously supplied within the last 6 months, patient condition is stable, there is a need for supply and the medicine is safe. 

 

To record a Continued Dispensing consultation, follow these steps: 

• Log into the web version of PlusOne by MedAdvisor. CLICK HERE for how to access the web platform
• The following sections must be filled out to complete the form:

- Patient Information

- Pharmacist details 

- Consent and reason for consultation

- Continued dispensing

- Notifications and referrals

- Consultation outcome

 

• In the Home section, search for a patient and select Search OR select a patient from Booked services OR the Recently dispensed customers list

 

• If the patient is NOT in your dispense system, click Add patient in the top right-hand corner.

 

• Enter all compulsory fields and select Save patient

  

 

• Select Patient details 

 

• Review Patient information and Patient notes. 

 

• Review the CONSULTATION HISTORY 

 

• Select the QSOP dropdown in the top right-hand corner and choose Continued Dispensing

 

 

Patient Eligibility

• At the top of the form, you may select Mark patient ineligible if the patient is not eligible for the service, after they have made a booking. 

 

• A pop-up will appear. Clinical service type is preselected as 'Continued Dispensing'

 

• Select from the Reason pilot service not provided drop-down list

 

• Answer the question Did patient receive usual pharmacy care? and add additional details below

 

• Specify if the patient consents to be contacted for evaluation from the drop-down

 

• Select MARK INELIGIBLE or CANCEL to undo this action

 

 

Patient information

• Review and update the Patient information section, making sure to fill out all compulsory fields

Please note: We recommend to update information in your dispense system.

 

 

Consulting pharmacist details

 

• Under Consulting pharmacist details, today's date is pre-populated but this can be changed by selecting the calendar icon. 

 

• Select from the Pharmacist drop-down list. 

 

If you do not see your details in the Pharmacist drop-down list. Select the + icon, enter all compulsory fields including Pharmacist details, Immuniser details and Prescribing and secure messaging details. Consent to Hola account (for prescribing) and select Add pharmacist

 

Consent and reason for consultation

 

Select Clinical & financial and/or Pilot evaluation to view the 'Informed Clinical Consent' and Pilot information sheet. 

 

 

The patient is asked to provide consent when making their booking online and you can see this under 'Consent'.

If the patient has not booked online, you must ask the patient for their clinical, financial and evaluation consent and select the corresponding tick boxes.  All consents must be provided to proceed. 

• If consent is provided by a substitute decision maker e.g a carer, select the check box and enter the name of the substitute decision maker.

• • The patient must provide re-consent during the consultation, if the patient or pharmacy booked an appointment. Answer the compulsory question, For patient bookings or if the pharmacy made the booking, select "Yes, patient still consents" to reconfirm consent by selecting the drop down. The patient may remove consent at anytime. 

  

  Please note: This selection will not appear for services launched with you pre-booked appointment. 

   

• You will also see the patients' answers made while booking to the below questions. This section can be updated. 

 

 

Continued dispensing

• Record any high-level Clinical notes

 

• Answer the question 'Is patients condition stable?' by selecting Yes or No 

Please note: If No is selected, move to Notifications and referrals. 

 

• If Yes is selected, you can view Past Dispensed medication, which may be selected by clicking Select next to the drug OR Add new medication

 

• To Add new medication, select the Add new medication tab and start typing the drug under Medication name (and select from the drop list of matching medications)

 

• Select strength/form, search brand, add date of last supply, Route, Qty, Date supplied, Directions and Dispense ID

 

 

Notifications and referrals

Click here to access the knowledge article on secure messaging (powered by FOXO)

Please note: DO NOT go to Foxo directly to create an account. Your account will be created as part of the MedAdvisor onboarding process. 

 

Consulting outcome

• Select Consultation length

 

• The Clinical Service Type is preselected as Improved Asthma Symptom Program.

 

• Click REVIEW CLINICAL PROTOCOL to review the protocols. 

 

• Select from the list in Consultation summary (You may select more than one)

 

• If a referral was made via PDF or secure message, Referral Made will be automatically selected and you must select the reason/s for referral

 

 

At the bottom (and the top) of the form, you can Save a draft at any time. You can also Delete or Complete the Pharmacist Consultation form, as long as you have completed all compulsory fields. 

 

After completing the form, you may REOPEN it at a later stage to update notes and pathology results. 

Click here to access the knowledge article on Reopening a Community Pharmacy Scope of Practice form to update information.

If you have any questions, please contact us via support@medadvisor.com.au or call 1300 909 917.