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How do I turn off SMS Patient Adherence Programs only?

January 11, 2026 22:28
Updated

To turn of SMS Patient Adherence Program messages only, please follow these steps:

Select Health Services Hub in the left-hand menu

HSH Menu Health services hub.png

Select the Patients Adherence Programs tile

Patient Adherence Programs tile PAP.png

Select the individual Digital Adherence Program tile and check the Service Status (SMS).

2._HSH_DAP_tile_ennabled.JPG

Select the toggle to disable Service Status (SMS). Once selected, the tile will appear as disabled and customers will no longer receive Digital Adherence Program messages via SMS for that program.

2._HSH_DAP_tile_disabled.JPG

Repeat the above steps for each Digital Adherence Program tile, as required.