MedAdvisor for Pharmacy allows pharmacists to complete an UTI consultation with a patient. This includes an initial service and a follow-up service form.

Please follow these steps: 

• Select Patients in the left-hand menu

• Search for the patient by surname, first name, address, medicare number or date of birth OR select from the Recently dispensed customers list OR select Add patient to manually enter the patients' details or Retrieve Patient from AIR 

• Next to the patient's details, select Record Service

• Check the patients CONSULTATION HISTORY. 

• View the Patient Information, including any patients notes, consultation history, medication list and more. Select the Services drop-down and select UTI Initial Service or UTI Follow Up

• Under Patient Information, make sure all compulsory fields are filled out e.g DOB and Sex

• Under Consulting pharmacist details, today's date is pre-populated but can be changed. Select your profile from the Pharmacist drop-down

• Continue down the form to complete each section (including all mandatory fields)

• Under PHARMACIST SUITABILITY, you must select the check box to indicate that you have completed the required training.

There is also links to the following state protocols:

NSW practice standards

NT Management protocol

QLD Management resources

SA Management protocol

TAS Management protocol 

VIC Pilot Management protocol

• Under PATIENT CONSENT select all compulsory sections. 

Please note: The patient must consent to the service and the collection of their personal information.

• Pharmacists are requested to select Patient payment status

• In the SCREENING QUESTIONS section, select the Sex (anatomical) and Age, as well as answering Does the patient have any allergies or had previous adverse events to medications/antibiotics? 

Please note: Age is prepopulated based on DOB in Patient Details

• Fill out the ELIGIBILITY CRITERIA including all compulsory fields. 

• Under TREATMENT, select all that apply.

There is also the ability to capture consent regarding accessing and reporting to My Health Record, if the patient consents

• When Antibiotic supply is selected, please select the appropriate antibiotic according to their state protocol and patient assessment. 

IMPORTANT: Please make sure to read the guidance for your state or territory regarding treatment.

• Answer the questions, Yes or No, if the patient consents to a letter being generated with details of the consultation for the patients' GP (compulsory) and if the patient consents to the pharmacist accessing and reporting to My Health Record (optional)

• Please take the patient through the SELF-CARE TIPS

• Complete PHARMACIST RECOMMENDATIONS, REFERRAL, GP LETTER and TIME TO COMPLETE

• At the top and the bottom of the form, you can save a draft, delete or complete the form. 

• Once you have completed the form, select REFERRAL (PDF), GP LETTER (PDF) and SERVICE SUMMARY (PDF) to download and print. 

Tasmanian UTI Service Payments continuity

From March 1 2025, the Tasmanian Government will pay for UTI Initial Services completed with eligible patients with a valid concessional or entitlement status. 

For more information on the program rules please consult: Tasmanian Community Pharmacy Program | Tasmanian Department of Health

In MedAdvisor for Pharmacy, pharmacists must ensure this field has been entered, so payments can be issued quarterly: 

Selecting either

- Concessional; or

- Conc-SN/Entitlement/CTG