Manage Deliveries

Manage Deliveries

The Manage Deliveries pop-up in MedAdvisor for Pharmacy, allows you to access all pending and completed deliveries as well as launch a manual delivery.


To launch the Manage Delivery pop-up follow these steps:

 

  • Select the HOME tab in MedAdvisor for Pharmacy and select Manage Deliveries

Manage deliveries.png

 

  • The PENDING tab will show you ALL deliveries that are yet to be processed. All deliveries are separated into delivery categories by transport method e.g Pharmacy Driver deliveries and AusPost deliveries.

Please note: Your default delivery option will appear first.

Manage deliveries pending.png

 

 

  • Select the Name of the customer to view the details of the delivery.

refill order delivery.png

 

  • Click the Select All tick-box followed by Mark Selected Delivered to mark ALL items as delivered to move the orders in bulk to the Completed tab.

select all mark selected delivered.png

 

OR

  • Select the tick-box on the individual order and select Mark delivered to move the order to the Completed tab.

select delivery.png

 

  • Orders that are marked as 'delivered' will be seen in the COMPLETED Tab. To find an order select TODAY, YESTERDAY or search by date range and select SEARCH to filter. All deliveries are separated into delivery categories by transport method e.g Pharmacy Driver deliveries and AusPost deliveries.

Please note: Your default delivery option will appear first.

completed deliveries.png

 

  • Select the Name of the customer to view the details of the completed delivery.

manual delivery.png

 

 

  • After closing the order pop up, select Mark undelivered to return the order back to the PENDING tab, if required.

mark undelivered.png

InfoPlease note: If you have more than 100 deliveries, you will need to refine your search.

    • Related Articles

    • How do I process a manual delivery?

      Please note: Kings Transport deliveries are no longer supported. How do I process a manual delivery? In MedAdvisor for Pharmacy, select HOME and then select Manage Deliveries Select Add Manual Delivery and search for the patient by surname, then ...

    • How To Dismiss Failed Deliveries

      In the Manage Delivery section, you are able to dismiss a delivery if a payment has failed or if the delivery has not been accepted In MedAdvisor for Pharmacy select HOME and choose Manage Deliveries Next to each failed item you will see the reason ...

    • How to Enable Delivery at your pharmacy

      You can enable delivery at your pharmacy in Medadvisor for Pharmacy. Please follow the below steps or watch the above video. Please note: Delivery requires Pay in Advance to be enabled first. Select HOME in the menu Select Enable Delivery This will ...

    • How to process a delivery order –(Pharmacy Driver / Australia Post)

      Medadvisor for Pharmacy allows you to process customer orders for delivery. Delivery Orders will appear in the Inbox. You will see Delivery on these types of orders. Click VIEW to action the order Select a Shipping Method (Pharmacy Driver or AusPost) ...

    • How to update delivery details including price and terms and conditions

      To update your delivery details, please follow these steps: Select Subscriptions Select update Subscription Details Scroll down to Delivery – set and enable options Update price in Default delivery price (only one price can be entered) Enter staff ...