How to send walk-in patients a digital pre-screening checklist

Medadvisor for Pharmacy allows you to set your walk-in service settings to allow patients who have presented in pharmacy for a services to fill out a digital pre-screening form that will automatically fill out the service recording form e.g immunisations. 

This article includes: 

1. Settings and set up
   
2. How to send patients a pre-screening link via e-mail 
   
3. How to show patients a QR code directing them to the pre-screening link

Settings and set up

Please follow these steps: 

1. Select Bookings in the menu
   

1. Select Calendar and choose Get public link
   

1. Under Walk-in service settings, select Manage walk-in services
   

1. Select the Walk-in enabled check box next to the service booking type/s that you would like walk-in patients to fill out pre-screening checklists for e.g Flu Vaccination and select Save
   

Please note: If a service booking type does not have a pre-screener as part of the service recording form, the link will direct patients to speak to a pharmacist. We recommend to select services that have a pre-screening checklist attached e.g Flu Vaccinations

Display walk-in QR code

To print your walk-in QR code for all walk-in patients, please follow these steps: 

1. Select Bookings in the menu and choose Calendar
   

1. Select Get public link
   

1. Select Walk-in QR code
   

1. Your walk-in QR code will be shown. Select Print QR to print
   

Please note: We recommend to print, laminate and display this code in pharmacy where patients present for bookings e.g Dispensary and Front of shop / Point of Sale area. 

How to send walk-in patients a pre-screening link via e-mail

1. Select Patients in the menu
   

1. Search for the patient and the drop down arrow and select Send prescreener
   

1. A pop-up will appear where you can select which prescreener type to send e.g Flu Vaccination. Select the appropriate service and click Next
   

1. Select Send via email ensuring the email address for the patient is correct. 
   

Please note: Select Change to update the patient's email when required

1. Select Send pre-screener
   

The walk-in patient will receive an e-mail with a secure link. 

When the patient clicks the link, they will confirm their details details are correct and can complete the pre-screening checklist. The checklist answer will pre-populate when the booking 

Please note: The patient details are pre-filled out.

How to show patients a QR code directing them to the pre-screening link

1. Select Patients in the menu
   

1. Search for the patient and select the down arrow and select Send prescreener
   

1. A pop-up will appear where you can select which prescreening type to show the patient e.g Flu Vaccination. Select the appropriate service and click Next
   

1. Select Show QR code and advise the patient to scan the code with their phone
   

The patient will complete the pre-screening checklist 

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