Help

Help

 

  • The knowledge base is packed full of useful content including, videos, quick start guides and training articles (just like this one!) to help you with all features and functionality. 
If you need further assistance you can always get in touch with us by selecting + Add ticket on this article and entering the details of your request or incident. 

Alternatively you can email support@medadvisor.com.au or call 1300 125 343


    • Related Articles

    • Help - Training

      Select the Help icon (?) in the top right-hand corner of Medadvisor for Pharmacy to launch Medadvisor Training Medadvisor Training has courses to help upskill you and your pharmacy staff. There's also links to the Pharmacy Help Centre to access ...

    • Help - Subscriptions

      Select the Help icon (?) in the top right-hand corner of Medadvisor for Pharmacy to launch Subscriptions In the Medadvisor Subscription portal, you can: View your subscription type View invoices View disbursement payment records Update Subscription ...

    • Help - Launch Remote Support

      Select the Help icon (?) in the top right-hand corner of Medadvisor for Pharmacy to Launch remote support. Select Launch remote support when directed by a Medadvisor support agent. You will be given a unique code to give your support agent access to ...

    • Help - What's new

      Selecting the help icon (?) in the top right hand corner of Medadvisor for Pharmacy will allow you to click What's new This will launch a pop-up showing you the latest from Medadvisor. Please note: This pop-up will also launch every time you login or ...

    • Subscriptions - Changes to MedAdvisor Remittances - 2025

      Medadvisor for Pharmacy allows you to view remittance and other subscription and payment information. In April 2025 the remittance line-item labels have been updated. Old label New Label Inclusions GST implication MDV-R-00000000 SIP MDV-R-00000000 ...