Activation Codes are for customers who signed up before visiting the pharmacy e.g online. To sign up a patient to the app using an activation code, please follow these steps:

• In the menu, select Patients

• Search for the patient or select from the Recently dispensed customers list

Please note: You may search by name, address, medicare number or date of birth. 

• Patients who are NOT previously signed up to App or SMS reminders or Unsubscribed will show Sign Up under User Type. Select Sign up. 

• The Sign up patient pop-up will appear with App and Instant Sign-up is preselected. You can also view the patients Drug profile. Select Activation Code

Please note: Patient information including name, mobile and email will pre-populate from dispense. 

• Under Patient details enter the patient's mobile number and e-mail address. Also, enter your Staff initials to indicate that the patient consents to the app sign up

• Select Generate Activation Code to view the 6 character code. Select Print Activation Code to print and hand to the patient. 

• The patient must enter the code into the app to verify their account. 

Please note: Activation Codes expire after 10 days.