Applies to: PlusOne Calendar, COVID Vaccinations, APP and SMS Reminders, MedAdvisor App, MedAdvisor SMS.
The patient receives a confirmation of their appointment which is sent to them via email and a reminder 24 hours before their booking.
Manual booking example below:
Booking via the booking link example below:
The SMS reminder feature is turned on by default.
Note: Standard SMS charges apply for booking confirmation and booking reminders. To disable SMS confirmation and reminders, go to calendar > settings > Booking confirmation and reminder defaults.
The patient will receive an email confirmation and reminder AND an SMS confirmation and reminder.
Please note, the pre-screening form has to be done within 24 hours. In the case where an appointment has been booked outside of 24 hours e.g. booked today for next week, the pre-screening form would come with the reminder (email and / or SMS depending on Calendar Settings) 24 hours prior.
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