Applies to: PlusOne Calendar, COVID Vaccinations, APP and SMS Reminders, MedAdvisor App, MedAdvisor SMS.
The patient receives a confirmation of their appointment which is sent to them via email and a reminder 24 hours before their booking.
Manual booking example below:
Booking via the booking link example below:
The SMS reminder feature is turned on by default.
Note: Standard SMS charges apply for booking confirmation and booking reminders. Visit our Website to learn more MedAdvisor PlusOne Pricing
To disable SMS confirmation and reminders, go to calendar > settings > Booking confirmation and reminder defaults.
The patient will receive an email confirmation and reminder AND an SMS confirmation and reminder.
Please note, the pre-screening form has to be done within 24 hours. In the case where an appointment has been booked outside of 24 hours e.g. booked today for next week, the pre-screening form would come with the reminder (email and / or SMS depending on Calendar Settings) 24 hours prior.
Make sure all of your staff are trained and for more information visit www.mymedadvisor.com or contact support if you have any questions.
If you have any further questions, please contact us on Support
We're always happy to help. Our support team is available Monday to Friday, 9AM–5PM (AEST).