How to get started using the Quick Print feature in PlusOne
The Quick Print feature will assist you by printing an information leaflet for your customer, which can be provided with their dispensed medication or discussed with the customer in pharmacy. The Quick Print feature is designed to save you time by printing the leaflet automatically from a selected printer.
Important:
- The automatic printing functionality is only available for customers who meet the eligibility criteria for the program. Stores who decide they do not want automatic printing can switch to manual printing. This article contains both processes.
- Please ensure pop-up notifications are enabled.
SELECT A PRINTER FOR QUICK PRINT
The auto-print feature is enabled by default and will tell PlusOne to automatically print the leaflet every time you dispense to an eligible patient.
You will need to select a specific printer on each PlusOne computer to automatically print the leaflets. You will only need to do this once on each computer.
There are two ways you can select your printer settings to start using Quick Print:
FROM THE HEALTH SERVICE HUB
1. Navigate to the program tile in the Health Services Hub in PlusOne.
2. On the right side of the screen under Print Settings, click on Manage Printer.
3. You will be directed to a printer dialogue box, where you can select which printer you would like to choose as your default and alter any printing properties. Select OK. The selected settings are saved to the local database.
NOTE: Printer settings need to be configured for each PlusOne workstation.
4. On dispensing to an eligible customer, a pop-up will notify you that an information leaflet has been printed and to provide it to the customer.
FROM A PLUSONE POP-UP
If you have not already selected your printer from within the program tile in PlusOne, you can do this by clicking on a pop-up when dispensing to an eligible customer.
1. Click on the pop-up notification.
2. You will be directed to a printer dialogue box, where you can select which printer you would like to choose as your default and alter any printing properties. Select OK. The selected settings are saved to the local database and leaflets will print automatically for eligible customers.
NOTE: Printer settings need to be configured for each PlusOne workstation.
SWITCHING THE QUICK PRINT FEATURE TO MANUAL PRINTING
The Quick Print auto-print feature is enabled by default. To change the settings to manual printing:
1. Navigate to the program tile in the Health Services Hub.
2. On the right side of the screen under Print Settings, disable Automatic Print. Leave the service status and pop-up notification as Enabled.
A pop-up notification will occur when dispensing to an eligible customer. To print the leaflet, click on Print now in the pop-up, select the printer settings and click OK.
ENABLE POP-UP NOTIFICATIONS
Pop-up notifications must be enabled for the Quick Print feature to be used effectively.
1. Ensure that Pop-up Notifications are enabled in the program tile in the Health Services Hub.
2. PlusOne pop-up notifications can also be managed by going to Settings on the main left-side menu in PlusOne. Click on the Notifications tab and check that Pop-up notifications are set to display for at least 60 seconds. Select Apply to save any changes.
Make sure all your staff are aware of the Quick Print feature and the leaflets that will print automatically for your eligible customers.
If you have any further questions or require assistance, please contact us at Pharmacy Help Centre
We're always happy to help. Our support team is available Monday to Friday, 9AM–5PM (AEST).