SMS reminders are sent dependent on your PlusOne Settings.
How do you view and / or edit when the SMS reminders are sent?
1. On the PlusOne MAIN select Settings and select SMS options.
2. Message Lead Times’(Days) will be displayed on the left. The default is 3, meaning that reminders are sent 3 days prior to a repeat cycle ending. Edit the number to change the message lead time.
What are the other settings in this SMS reminder settings section?
Next Repeat displays the amount of days supply of medication a patient has left when they will receive a supply running low reminder
Last Repeat and Expiring Scripts displays the number of days the patient has left on their last repeat and the number of days left before their script expires. They receive a reminder to go see their GP to get a new script when they have the set number of days supply left.
Owing Scripts will advise the patient that they still have a script owing and their medication is close to running out.
How do you edit the time of day the messages are sent?
Please view the short video below
If you have any further questions, please contact us on Support
We're always happy to help. Our support team is available Monday to Friday, 9AM–5PM (AEST).