Applies to : PlusOne (Manage Customers)
To manually message a customer via SMS:
- In Manage Customers select the customer
- Double click the customer to bring up the Patient Details page
- Select Manual Message
- You can either manually enter a message or select from your saved templates
- Press ‘Send Now’ in the top right corner once you have written your message
If you have any further questions, please contact us on Support
We're always happy to help. Our support team is available Monday to Friday, 9AM–5PM (AEST).