To sign up a patient the SMS reminders, please follow these steps:
- In the left-hand menu, select Patients
- Search for the patient or select from the Recently dispensed customers list
Please note: You may search by name, address, medicare number, or date of birth
- Patients who are NOT previously signed up to App or SMS reminders or Unsubscribed will show Sign Up under User Type. Select Sign Up
- The Sign up patient pop-up will appear. Select the SMS tab.
- Under Patient Details, enter the patients Mobile number and optionally add Email
- Enter your Staff initials to indicate that the patient consents to receiving SMS reminders.
- Select the Drugs you would like to send reminders for
Please note: The patient will only receive SMS reminders for the selected drugs.
- Rx on File is preselected. Deselect this if the patient has not kept their paper prescription on file at your pharmacy.
Advanced settings
Select the below options to set up automated reminders, defer scripts, manually message the patients or view message history or queued messages that are scheduled for the future.
- Select Save & Close
The patient will receive a SMS welcoming them to the SMS reminder service and will receive reminders to order and visit the doctor.